Strength Trainer

Support

Strength Trainer is a hypertrophy training app operated by Hydra Labs LLC. If something isn’t working or you have a question, we’re here to help.

Contact us

Email: support@hydralabs.finance
We read every message. Please include your account email and, for a problem, what you did and what happened.

In the app: the fastest way to report a bug while you’re signed in is Profile → Send feedback, or tap the Strength Trainer logo at the top of the Home, Exercises, Progress or Profile screen. Your app version, iOS version, iPhone model and the screen you were on are attached automatically, and you can choose to let us email you back.

Frequently asked questions

I forgot my password

On the Log In screen, tap Forgot password? and enter your account email. We’ll email you a 6-digit code, valid for 15 minutes. Enter the code in the app and choose a new password. If the email doesn’t arrive, check your junk folder, or tap Send a new code.

What does Strength Trainer Pro include?

Strength Trainer Pro is a monthly auto-renewable subscription that unlocks generating new workouts and starting cardio sessions. New subscribers get a 14-day free trial. The price in your currency is shown in the app before you subscribe.

How do I cancel or manage my subscription?

Apple manages the subscription. Cancel or change it in iPhone Settings → [your name] → Subscriptions, or in the app under Profile → Subscription → Manage Subscription. To avoid being charged, cancel at least 24 hours before the trial or current period ends.

How do I restore my purchase?

Tap Restore Purchases on the subscription screen, or in Profile → Subscription. Make sure you’re signed in to the App Store with the Apple Account you subscribed with.

Can I get a refund?

Refunds are handled by Apple. Request one at reportaproblem.apple.com.

How do I delete my account?

Go to Profile → Delete Account and confirm. This permanently deletes your account, workouts and all training data, and can’t be undone. Deleting your account does not cancel your Strength Trainer Pro subscription; cancel it separately as described above.

What does the app do with Apple Health?

If you allow it, the app writes your completed strength workouts and cardio sessions to Apple Health. It does not read your Health data. To change this, go to iPhone Settings → Health → Data Access & Devices → Strength Trainer, or Settings → Privacy & Security → Health.

What do I need to use the app?

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